Shot Support
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Recent activity by Shot Support-
How do I start a round on my Shot Scope device?
To start a round on your device please follow these instructions:1) Power the watch on by pressing the top left button.2) Unlock the watch by pressing the bottom left button.3) Press the top right ...
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How to subscribe for course updates on the mobile app
Subscribing to a course ensures you receive updates whenever the course map is modified — for example, if a new bunker is added or a hole layout changes. When updates are available, you’ll be promp...
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How do I create a club in the dashboard My Bag feature?
It is important to create and assign your clubs to your My Bag before you play for accurate club tracking.Before creating and assigning your clubs you should make sure your tags are correctly set u...
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How do I access the My Bag feature on the mobile app?
To access your My Bag screen on your mobile and tablet devices please follow the below:iOS device1) Log into your Shot Scope app.2) Then tap on the 'More' button bottom right.3) From the options th...
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What is the purpose of the My Bag feature?
The My Bag feature on the Shot Scope dashboard and mobile app allows you to build a personalized database of every golf club you use—no matter how many. Whether you're testing multiple drivers, rot...
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I’ve forgotten my password for my account, how do I reset it?
If you've forgotten your password, you can easily reset it using either the mobile app or dashboard. Follow the instructions below for each method:Mobile App (iOS & Android)Open the Shot Scope app ...
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How should I take care of my Shot Scope device?
To ensure the longevity and optimal performance of your Shot Scope device, please follow these care and maintenance tips: Cleaning: Use a damp cloth or paper towel to gently clean your device. A...
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How do you update the firmware on a device?
Firmware is the essential software that controls your Shot Scope device. Updates are released regularly to introduce new features and fix any issues that could impact your Shot Scope experience.Whe...
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How do you update the time on the device?
How to Update the Time on Your Shot Scope DeviceIf your Shot Scope device is showing the incorrect time, you can update it quickly by connecting it to the mobile app. The device syncs its time with...
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What is Manual Putt mode and how do I change from Automatic putting to Manual Putting?
This feature has been added for users that use a counter-balance putter and are not able toscrew the putter tag into the top of the club due to the counter weight and for those who have a unique pu...