Shot Support
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Recent activity by Shot Support-
How do I exit the editing feature in the mobile app?
If you’ve finished editing your round or want to leave the editing screen, exiting is simple.Steps to Exit the Editor:Look for the ‘X’ icon located at the top left corner of the screen.Tap the ‘X’ ...
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Do the V2 tags work with other Shot Scope devices?
Yes, V2 tags will work with any Shot Scope device. If you have just purchased a V3 watch, H4 or ProLx+ and you had a V2 watch previously, then we do recommend you switch the tags over as they perfo...
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Does the watch work if it isn't worn on a wrist but instead on a bag or belt buckle?
For full functionality — particularly shot tracking — the watch must be worn on your wrist when using GPS + Track mode.Why Wearing It on Your Wrist MattersShot Scope’s tracking system relies on pro...
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Why is my watch strap the wrong way round/can you change that?
While the strap on your Shot Scope watch may appear to be the “wrong way round” compared to a typical watch, it is intentionally designed this way for technical reasons.Designed for Shot Tracking A...
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Can you adjust the screen brightness on my device?
No, the screen brightness on your Shot Scope device cannot be manually adjusted.To help conserve battery life, the backlight is only activated when you press a button or interact with the watch. At...
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RFID Shot Detection Technology & Strap Care
The RFID shot detection technology is embedded in the watch strap itself. If you're experiencing issues with the strap—such as it not closing properly, missing a piece, or difficulties when removin...
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What is strokes gained?
What Is Strokes Gained?Strokes Gained is becoming one of the most valuable and widely used metrics in modern golf analysis. This guide will help you understand what strokes gained is, how it works,...
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How can I contact support for more help?
Our support site hosts a comprehensive collection of articles designed to help you get the most out of your Shot Scope product. We’re confident you’ll find the answer to your question there. Howeve...
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My watch isn't picking up all my shots, what should I do?
My Watch Isn't Picking Up All My Shots, What Should I Do?Your Shot Scope watch improves its ability to track your shots the more you play. It typically takes 3-4 rounds for the watch to fully adjus...
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How to change the text on the dashboard to another language?
At this time, the Shot Scope dashboard is only available in English. There is currently no built-in option to change the interface language to another language.Looking for a Workaround?If you’d lik...