I can't connect my device to my app via Bluetooth?

Troubleshooting: Connecting Your Shot Scope Device to the Mobile App

If you're having trouble connecting your Shot Scope device to the mobile app, it's likely because you're trying to connect directly to the device via Bluetooth, rather than through the app. Follow the steps below to resolve the issue.

Step 1: Prepare Your Device

Before starting the connection process, ensure the following:

• Update the Shot Scope App: Make sure you have the latest version of the Shot Scope app installed on your phone.
• Enable Location Services: Ensure that location services are turned on in your phone settings.
• Remove Device from Bluetooth List: Delete your Shot Scope device from the Bluetooth device list in your phone’s settings.

Step 2: Connect via the Shot Scope App

Once the above steps are completed, follow these steps to connect your Shot Scope device to the app:

1. Enable Bluetooth: Turn on Bluetooth in your phone's settings.
2. Power On Your Shot Scope Watch: Make sure your Shot Scope device is turned on.
3. Open the Shot Scope App: Launch the app and log in to your account.
4. Tap the Bluetooth Icon: On the 'Home' screen of the app, tap the Bluetooth icon to initiate the connection.

Step 3: If Issues Persist

If you’re still unable to connect your device to the app, please reach out to our support team for further assistance. You can contact us at:
Email: support@shotscope.com